Beyond City Hall: Your Guide to LebanonNH.gov

Photo by Jon Platek, CC BY-SA 3.0, via Wikimedia Commons

Finding information on the City of Lebanon website can sometimes feel overwhelming. LebanonNH.gov includes thousands of webpages, documents, forms, meeting materials, and online services. Rather than searching through menus, start with these common destinations. Whether paying a bill, reporting a concern, registering for a program, or learning about a project, these pages can help point the way. LebanonNH.gov

Bonus Tip: You can create a free Resident Portal account to personalize LebanonNH.gov dashboard for your use. A customizable dashboard makes it easy to pay bills, submit requests, manage notifications, and quickly access frequently used services — all in one place. Visit the Resident Portal at LebanonNH.gov/MyCity and create an account. LebanonNH.gov/MyCity

• Need to Report a Concern? If you notice a pothole, damaged sign, drainage issue, or another concern, visit LebanonNH.gov/LebConnect. Your concern will automatically be routed to the staff member or department best suited to assist you. For emergencies, call 911. For urgent public-safety issues that are not emergencies, call Lebanon Police at 603-448-1212.
• Never Miss an Update: Instead of checking the website every day, let the information come directly to your inbox or phone. Subscriptions allow people to choose only the topics that interest them. Sign up to receive important information through our LebAlert notification service. Visit LebanonNH.gov/Subscribe.
• Missed a Meeting? Whether looking for a specific topic or simply catching up, the Agenda Center is often the best place to begin. Watch recordings, view agendas, and read meeting materials and minutes whenever it is convenient. Visit LebanonNH.gov/Agendas.
• I Need to Pay Something: Many City payments can be completed online, making it easy to take care of business anytime without a trip to City Hall. Whether paying a property tax bill, water or wastewater bill, recreation fee, or other City payment, the online payment center provides one convenient place to get started. Visit LebanonNH.gov/Pay.
• I’m Planning a Home or Business Project: Not sure whether a permit is needed? Find permit information, zoning resources, and development applications before getting started. Many forms and applications are available online, along with contact information for staff who can help. Visit LebanonNH.gov/BuildingPermit.
• Not Sure Where It Goes? One of the most visited sections of the website is the Solid Waste and Recycling Center. Before loading the car, visit LebanonNH.gov/SolidWaste for disposal information, hours, fees, and accepted materials.
• The “What Goes Where” page can be very helpful! Visit LebanonNH.gov/Dispose.
• I Want to Register for a Rec Program: The Recreation, Arts, and Parks Department offers activities throughout the year. Programs are updated seasonally, so checking online is the easiest way to see what’s available and sign up. Visit LebanonNH.gov/Register.
• Looking for Public Information? Instead of searching across dozens of department pages, LebanonNH.gov/Transparency serves as a central directory for many of the City’s most frequently requested documents, reports, and resources.
• I’m Looking for Something to Do: The “Life in Lebanon” section highlights many of the amenities that make our community a great place to live, work, and visit. Whether you are new to the area or simply looking for something different, this section is a great starting point. Visit LebanonNH.gov/About.

LebanonNH.gov is designed to help residents find information and services when it’s convenient. If the right page isn’t immediately obvious, use the search bar, the chatbot in the bottom right corner, visit LebanonNH.gov/Contact, or reach out to City staff at LebanonNH.gov/Directory.

Whether online, by phone, or in person, the goal is the same: making it as easy as possible to find answers and connect with City services.

~ Beth Beraldi, Director of Public Engagement and Communication, City Manager’s Office